Return Policy
We want you to feel confident ordering from Veymira. Contact us before sending any item back so we can confirm eligibility and provide the correct instructions.
Return requests
Request a return within 30 days of delivery and include your order number and reason. Unauthorised returns may not be accepted.
Return condition
Eligible items must be unused, in their original condition and packaging, with all accessories. For hygiene reasons, opened or used personal-care products cannot be returned unless faulty.
Damaged or incorrect items
Contact us promptly with your order number and clear photographs if an item arrives damaged, faulty or incorrect.
Return shipping and refunds
Unless an item is faulty, damaged or incorrect, return shipping is the customer's responsibility. Approved refunds are issued to the original payment method after inspection; processing times vary by bank.
Order changes
Contact us as soon as possible to request a cancellation or change. We cannot guarantee changes after fulfilment begins.
Need help?
Our customer care team is available by email.